Frequently Asked Questions

We provide non-emergency medical transportation throughout Metro Detroit, including Oakland, Macomb, and Wayne counties. Our team works closely with local healthcare providers, facilities, and case managers to ensure reliable and timely service.

Yes. Our drivers meet passengers at their door, provide assistance getting in and out of the vehicle, and escort them safely to the entrance of their appointment or destination. We prioritize comfort, respect, and hands-on support throughout the entire trip.

Our fleet includes sedans, minivans, and larger transit vehicles to accommodate different needs and group sizes. Every vehicle is clean, well-maintained, and operated by trained drivers focused on safety and professionalism.

Yes. We offer secure wheelchair van transportation with proper ramps, tie-down systems, and trained drivers who know how to assist wheelchair users safely. Wheelchair transport is available for medical appointments, therapy, and community outings.

Absolutely. We assist ambulatory passengers who need support getting to and from the vehicle, and our drivers take their time to ensure safe, comfortable boarding. We welcome passengers with walkers, canes, and similar mobility aids.

Yes. We frequently coordinate transportation with insurance providers, case managers, social workers, and healthcare facilities. If your ride is authorized through a program, we can handle the scheduling process directly with your case manager.

Yes. While we specialize in medical and therapy transportation, we also provide rides for community programs, recreational outings, adult day care, pharmacy pick-ups, and other approved non-medical needs.

You can call our office to book a ride, request service through your insurance or case manager, or contact us directly if you're paying privately. We recommend scheduling in advance when possible, but we do our best to accommodate urgent or same-day needs.

Contact Us for Reliable Non-Emergency Medical Transportation in Metro Detroit

Metro Detroit’s Trusted Non-Emergency Medical Transportation Company.

Service Operation:

24 hours

Safe-T Transportation

12500 E Thirteen Mile Rd.
Warren, MI 48093

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